Contact us with your questions
By Telephone
United Kingdom
Call our hotline on 0871 472 4240. National rate applies only for the UK. Calls cost 10p per minute from UK landlines only (from the Republic of Ireland call 0845 885 4700).
Australia
Call our Australian hotline on (03) 9872 4000.
South Africa
Call our South African hotline on (011) 265 4309
By Post
United Kingdom
Write to our Customer Care Centre at:
Hachette Partworks Ltd
PO Box 77
Jarrow
NE32 3YJ
Australia
Write to our Customer Care Centre at:
Bissett Magazine Services
PO Box 3460
Nunawading
Vic 3131
South Africa
Write to our Customer Care Centre at:
Hachette Partworks
Private Bag 10
Centurion, 0046
Send us an email - fill in your details below
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- For subscribers starting with issues 2, 3 or 4, with your first delivery you will receive 2 issues (1 FREE) with needle case and complete Scarf Kit. For subscribers starting at issue 1, please note that you will receive issue 1 with your first delivery and with your 2nd delivery you will receive 2 issues (1 FREE) and the above gifts.
- Issue 1 comes for the special price of £0.99 (€1.50/R9.95/AU$2.95), Issue 2 at £1.99 (€3.50/19.95/AU$4.95 inc.GST) and Issue 3 onwards at £2.99 (€4.99/R34.95/AU$7.95 inc.GST).
- If you choose to pay by Direct Debit or Debit / Credit Card, you will receive your Hat Kit and Yarn travel bag (only customers from the United Kingdom and South Africa will receive the travel yarn bag) with your 2nd delivery (or with your 3rd delivery for subscribers starting with issue 1). We are not able to accept Direct Debit from ROI customers.
- With your 3rd delivery, you will receive a Knitting Tidy as a special gift. For customers starting with issue 1, this will be delivered with your 4th delivery.
- Thereafter you will receive 4 issues packed together every four weeks at the price of £2.99 (€4.99/R34.95/AU$7.95 inc.GST) per issue (free postage and packaging).
- As a subscriber, you will automatically receive binders as they become due at £5.99 (€9.50/R69.95/AU$14.95 inc.GST) each.
- Gifts are reserved for customers starting their subscription with issues 1,2,3 and 4.